FAQs
Answers before
you integrate.
The questions product, compliance and engineering teams usually ask before wiring hosted KYC into their onboarding flow.
What is Nex KYC?
Nex KYC is identity verification software for regulated teams. It combines hosted applicant sessions, document capture, liveness, face match, fraud signals, policy rules and reviewer evidence in one workflow.
Can we launch KYC without building our own capture flow?
Yes. You can create a hosted verification session through the API and send the applicant to a Nex KYC link. Your product receives decision updates through signed webhooks.
Which checks can a verification include?
A verification can include document capture, format and quality checks, extracted field review, liveness, face match and risk signals. The exact configuration depends on your product and policy needs.
Do reviewers see why a case failed?
Yes. The review workflow separates capture quality, document findings, extracted fields, authenticity signals and policy impact so reviewers can understand what failed.
How does Nex KYC integrate with our product?
Your system creates verification sessions through the API, redirects users to the hosted flow, and receives signed webhook events when the session changes state or reaches a decision.
Can we customize country and document requirements?
Yes. KYC requirements can be configured around the countries, document types and review rules your business needs to support.
Is Nex KYC only for financial services?
No. It is designed for regulated or trust-sensitive products, including fintech, marketplaces, payments, lending, crypto, compliance platforms and onboarding workflows that need identity proofing.
How do we start?
Contact the Nex team with your countries, target volume, checks and integration timeline. We can help scope the right hosted flow and API handoff.